The Boy and I were hanging out this evening. Brian went to work, and The Girl was at a sleepover at a friend’s house. So The Boy and I went to the playground, played some board games, and ordered a pizza.
Since we have lived in California, we have ordered our pizza from this one, family-owned pizzeria. We like their pizza, we like their prices, and we like supporting local business. That all might change tonight.
My total for one pie was $11.30. I gave the kid (he was maybe 17 years old) a $20.00 bill, and asked for $5.00 in change. He pulled out a bunch of $20.oo bills, but had nothing smaller. I was agitated because this is the second time this has happened to me with this place (the first time it was only a dollar or two, so I didn’t think anything of it), and I let him know that. He apologized and said that he would go to the nearby gas station, get change, and bring it back to me. I warily agreed.
45 minutes later, I still don’t have my change. I stewed about it for a long time, because really, it wasn’t a huge amount of money, but then I realized that I ended up giving him almost a 90% tip, and then I got really mad. So, I called the pizzeria. I spoke with the manager on duty, who apologized profusely, explained to me their policy, and hunted down my delivery dude. She kept me on the phone this whole time. Finally, she found him and asked him what happened. He lied to her face and told her that I didn’t request change. So, she put him on the phone with me.
I said to him, “Tyler, I don’t mean to get you in trouble, Dude, but I did ask you to bring me my change.”
He apologized, said he’d bring it to me and then had the nerve to say, “So you just wanted a five back, right?”
I replied, “You know what? I’m kinda mad now. You can just bring me all of my change.”
That’s when he hung up on me.
About 15 minutes later, he showed up with my change, which frankly, shocked the hell outta me. I really never expected him to come. But he did. He made excuses about it being busy, handed me my money, and sulked away. I wanted to lecture him on the number of people who would kill for his job, but decided against it.
So, what do you think? Was I too harsh? Was I not mean enough? And, most importantly, should I ever order from this place again?
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